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Questions for families

1. What do I need to hire an Au Pair?

First of all you should contact INTERAUPAIR to give you all the detailed program information and documents to fill out.

2. How long can I have an Au Pair?

An Au Pair can come to pass from one month to one year, depending on the type of Au Pair. Au Pairs summer come to spend one to three months, and Au Pairs to school period from 3 months.

3. Why the agency requesting a criminal record certificate Au Pair?

INTERAUPAIR performs a filter and comprehensive selection of Au Pairs, to avoid possible bad experiences.

4. references child care will be checked?

If, INTERAUPAIR personally check the references provided by the Au Pairs.

5. The Au Pairs have experience with children?

Yes, one of the requirements is that they have previously worked with children, babysitters, teachers, etc, and are asked to provide at least 2 references previous work.

6. What time are requested Au Pairs?

Au Pairs can be ordered throughout the year, however, for an Au Pair Summer it is advisable to do so from March to April, and for an Au Pair from school year from June to July.

7. Why do I have to sign a contract?

In the contract the number of hours you work Au Pair, date of arrival and departure, etc. The contract serves to avoid possible misunderstandings and realize the rights and obligations of both parties are agreed.

8. How much will my agency?

Interaupair charged a fee to the family for the search and selection of AuPair. Rates from September 2009 to August 2010 are:For stays shorter than 3 months (the minimum stay is 2-3 months):- English speaking Au Pairs: 300 €- Au Pairs Foreign Language: 250 €For stays from 3 months:- English speaking Au Pairs: 350 €- Au Pairs Foreign Language: 300 €To start the search and selection of Au Pair, Interaupair request of such fees € 100 as a deposit at the time that the family submit documentation to the agency.

9. Why is it better to hire an agency?

Hiring an agency may be the key to success of the program, since it makes a complete and thorough selection and filter the Au Pairs, matching the needs of the family with the availability of Au Pair. Also, INTERAUPAIR requires a number of documents, references, criminal records, etc., which will be checked by the agency to ensure the accuracy of the same.

10. What language do you speak the Au Pair family?

Normally Au Pair is interested in learning the language, so it is advisable to speak in Castilian as well as help and correct you to learn as soon as possible.

11. What language do you speak the Au Pair children?

Au Pair can talk to children in their native language or the language that tells the family, depending on the agreed conditions.

12. Au Pair speak my language?

Au Pair may have knowledge of the language or not. If they do not have notions of the local language, it is usually possible to communicate in another language like English. In this case the family needs to be patient and try to facilitate language learning. Since they are the first interested in learning it, they will soon have basic knowledge to communicate with the family.

13. Will I have to give time for the Au Pair to attend classes in Castilian?

Au Pairs who come to spend more than three months our country have the right to attend language classes and examinations. Au Pairs who come to spend less than three months must first pactarlo with family.The school expenses borne language of Au Pair, but the family must provide the information and time necessary.

14. Who will pay the travel and / or health insurance costs?

Au Pair pays the travel costs and medical insurance.

15. Will I have to pick up the Au Pair at the airport?

Yes, if you can not go to look for the airport, the family must provide all information necessary for the Au Pair can reach the collection point and assume the costs of the taxi.

16. How many free days will?

The Au Pair has a free half day a week, one of which must be always on the weekend. Normally usually Saturday noon until Sunday night.

17. How many hours a week will work Au Pair?

It depends on the type of Au Pair hired. The Demi-Au Pair working 20 hours a week, 30 hours and standard Au Pair Plus 40 hours a week.

18. The Au Pair is entitled to vacation?

Yes, every 6 months the Au Pair is entitled to a holiday week.

19. What things should not ask the Au Pair, unless it is previously agreed?

The Au Pair should not work more hours than agreed, unless it is previously agreed with her and the hours are paid either in cash or in exchange for free time.The Au Pair should not carry out deep cleaning of the house, not to be confused with a maid. The Au Pair should not wash clothes by hand or perform gardening, cleaning windows, cleaning the bathroom or laundry adults, or serve food to the family.

20. Will I have to give her a room to herself?

Yes, this is one of the main requirements for Au Pair. You must have a room for their exclusive use, and it is advisable that he can offer some privacy, and prevent children from entering constantly without permission.

21. Can I ask the Au Pair to do babysitting?

Yes, the Au Pair is required to make up to two nights a week babysitting for parents to leave.

22. Can he lead the Au Pair?

If a family needs Au Pair your drive, you must have previously specified in the Application Form.If a family needs Au Pair your drive, it is at your own risk. INTERAUPAIR will not be responsible for any aspect concerning this matter.All vehicle expenses, ie, gasoline, insurance, repairs, etc., will be paid by the family. The family should not expect the Au Pair to pay for damage that can lead to the vehicle. Please make sure your insurance has the necessary coverage thinking that Au Pair should be adequately insured in case of accident and which also covers any damage that the Au Pair can cause your vehicle.The family may consider allowing your Au Pair use the vehicle for personal use. In this case, the Au Pair must pay the part that corresponds gasoline.The Au citizen of a member country of the European Union Pairs can lead in the countries of the Union driving license in your country all the time in force.The Au citizens of a non-EU country can lead Pairs in member countries of the Union for a year with a driving license in your country or with the International driver's license. After this time, they will have to do the driving test in the host country.

23. Can I ask the Au Pair to work overtime if there is an emergency?

If it is an emergency and consents Au Pair, yes, but in exchange for paying overtime to perform or give free time.

24. When I explain the tasks they have to perform?

The sooner you explain in detail the tasks to be carried out better. It is recommended that the first day a member of the family can teach the house and its operation, and explain the customs of the family.

25. What if I do not like the Au Pair assigned?

It is advisable to spend a period of adaptation, and any problems that arise, clearly speak with the Au pair and try to fix it. If this proves quite impossible, and if there was a real grievance or a breach of any provision of the contract, INTERAUPAIR proceed to seek a replacement within a reasonable period of time. Under no circumstances may take family Au Pair from his home without notice.Once past the first three months of cohabitation, Interaupair not make any replacement. If the family wants to change the Au Pair, you must pay the fees again

26. The Au Pairs assigned are trusted?

INTERAUPAIR and its partner agencies conduct a thorough source filter and a rigorous selection of Au Pairs.

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